Telecaller

Telecaller – Job Description

Position Type: Full-Time / Part-Time

Job Purpose

The Telecaller will play a crucial role in client acquisition and business development by contacting potential clients, explaining company services, and generating quality leads. This role involves relationship-building, follow-up communication, and scheduling appointments for the sales team.

Key Responsibilities

• Make outbound calls to potential clients
• Clearly and professionally explain company services
• Schedule appointments for business meetings
• Follow up with prospective clients to convert leads
• Maintain call logs and customer records
• Support marketing and sales coordination
• Achieve daily and monthly call targets

Key Highlights of the Role

• Lead Generation: Identifying and converting potential clients
• Client Communication: Building effective professional relationships
• Appointment Scheduling: Coordinating meetings for the sales team
• Data Management: Maintaining accurate call and client records
• Target Achievement: Meeting KPIs and performance goals
• Service Promotion: Increasing brand awareness and service reach

Skills & Qualifications

Core Skills

• Excellent verbal communication
• Positive, confident, and energetic personality
• Strong persuasive and convincing ability
• Basic computer knowledge
• Ability to handle rejection and stay motivated
• Goal-driven and result-oriented attitude

Educational Qualification

• Minimum Intermediate (10+2)
• Graduation preferred but not mandatory
• Freshers with strong communication skills are welcome